The all-inclusive 36-month fixed fee Iridium Certus® package for land and maritime by AST

The all-inclusive Iridium Certus® package from AST provides outstanding value for users who require dependable global connectivity without the constraint of upfront capital investment.

INTEGRA Control, AST’s unique real-time application control for communications is included to enable users to pro-actively manage traffic and control usage, avoiding overage charges and providing peace of mind as well as saving costs.

All-inclusive 36-month fixed fee package*

AST OPTIMA INCLUDES:

  • Cobham SATCOM SAILOR 4300, Intellian C700 or Thales VesseLINK or MissionLINK hardware terminal
  • Airtime plan of your choice
  • INTEGRA Control and IRIS tracking
  • Full extended warranty
  • Comprehensive 24/7 support
  • All for one fixed monthly fee

*Terms and conditions apply

 

AST Optima Package  

Customer Terms and Conditions 

Complete details of the Terms and Conditions can be found by following the link above.

Customer FAQs

Contact Blue Sky Satellite Communications on by calling +357 25311400 or emailing using the following email: operations@bluesky-sat.com. The necessary agreements will be provided for you to complete and submitted to obtain approval to then ship the desired equipment.

A key benefit of the AST Optima Package is providing a complete value for money communication solution by enabling you to control your costs and manage your data usage.

This can be achieved through:

  • No Capex and no upfront costs
  • Simplicity, peace of mind, no surprises (*)
  • INTEGRA Control – included so that you’re in control and avoid or limit overage charges (*)
  • Flexibility to upgrade / downgrade
  • 24/7/365 Global Customer Support.
  • Your chosen satellite communication hardware and selected airtime subscription (as stated as available in the Optima Terms and Conditions), and appropriate AST Value Added Services are provided by AST. The AST Service Fee is also included.
  • You arrange insurance, installation and pay for any airtime overage. Any non-standard peripherals or accessories (e.g. phones, handsets, non-standard cables, etc.) are available at extra cost and must be paid up front or to agreed terms.
  • For full details of what is included refer to the AST Optima package Terms and Conditions (available via our website Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com)

You have a choice of an Iridium Certus terminal and airtime subscription (as stated as available in the Optima Terms and Conditions); all other elements of the AST Optima package are mandatory. Any non-standard peripherals or accessories (e.g. phones, handsets, non-standard cables, etc.) are available at extra cost and must be paid up front or to agreed terms.
For full details of what is included refer to the AST Optima package Terms and Conditions (available via our website) Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com)

Insurance, installation and airtime overage are specifically excluded from the AST optima Package. Only the elements described in point 3 of the AST Optima Package terms and conditions (available via our website Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com) are expressly included, everything else will be deemed as excluded.

You can choose from three maritime terminals (Cobham SAILOR 4300 or Thales VesseLINK or Intellian C700) and one land terminal (Thales MissionLINK).

The Cobham SAILOR 4300 19” rackmount terminal and the Intellian C700 19” rackmount terminal are not included as standard with the AST Optima Package but are available as an option. To discuss this option please refer to your Account Manager.

Not all airtime costs are included, for example, you would need to pay for any airtime over your subscription’s specified airtime allowance (data overage, voice). However, the AST Optima Package includes ASTs INTEGRA Control service which allows you to pro-actively manage and control, in real-time, the applications using your satellite connection, and therefore avoid or limit data overage charges.

The AST Optima Package has been designed so that no upfront payments are necessary, and costs associated with the hardware are spread over the agreed term.

The 36-month contract starts from the date of activation. Please refer to point 17 of the AST Optima package Terms and Conditions (available via our website Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com) for additional activation conditions.

The contract is a fixed term of 36 months.

Title of goods for hardware does not pass from Blue Sky Satellite Communications to the customer until the final payment is received by AST through Blue Sky Satellite Communications at the end of the 36-month term.

Yes, 36-month warranty is included in the AST Optima Package.

No, In purchasing the AST Optima package, the customer agrees to have adequate insurance in place for the full 36-month term, to the MSRP replacement value of the hardware. (Cobham 4300, Thales VesseLINK and Intellian C700 MSRP is $8995, Thales MissionLINK MSRP is $8195).

Yes, in accordance with the AST Optima Package terms and conditions (available via our website Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com).

Yes, the hardware must be activated to use; activation instructions are supplied with the shipped hardware. Any hardware not activated by the customer within 30 days will be invoiced at the MSRP stated in point 7 of the AST Optima Package terms and conditions (available via our website Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com).

Upgrades and downgrades are permitted in accordance with the AST Optima Package terms and conditions. In the first instance please refer to our terms and conditions (available via our website Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com); or contact your Account Manager.

Yes. In purchasing the AST Optima package, the customer agrees to have adequate insurance in place for the full 36-month term, to the MSRP replacement value of the hardware. Please refer to the AST Optima package Terms and Conditions (available via our website Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com) for the specified hardware MSRP.

Please refer to your Insurance Broker as necessary. In purchasing the AST Optima package, the customer agrees to have adequate insurance in place for the full 36-month term, to the MSRP replacement value of the hardware. Please refer to the AST Optima package Terms and Conditions (available via our website Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com) for the specified hardware MSRP. Payments to AST via Blue Sky Satellite Communications under the terms of the Optima Package will continue to be due.

Repair and maintenance of the hardware is provided in line with the terms and conditions of warranty applicable to your hardware (Cobham or Thales); please refer to your warranty documents in the first instance or Terms and Conditions – Blue Sky Satellite Communications (bluesky-sat.com) – Blue Sky Satellite Communications General Terms & Conditions of Sale – section 4.

 

Any repair or maintenance that falls outside of warranty please contact ASTs 24/7/365 Global Customer Support team to discuss options – contact the team via:

  • Phone: +44 (0)1493 441 485
  • Email: globalcustomersupport@theastgroup.com
  • Live Chat: www.theastgroup.com/uk/support
  • Skype: AST Customer Service 
  • Call free from your Iridium terminal via short code 4493

As with all services provided by AST you have access to the AST 24/7/365 staffed Global Customer Support team. Contact the team via:

 

  • Phone: +44 (0)1493 441 485
  • Email: globalcustomersupport@theastgroup.com
  • Live Chat: www.theastgroup.com/uk/support
  • Skype: AST Customer Service 
  • Call free from your Iridium terminal via short code 4493

At the end of the 36-month term, once the final payment is received by AST the title of goods for hardware will pass from AST to the customer via Blue Sky Satellite Communications. After the end of the term, your invoice will reflect the charges for the individual elements of INTEGRA Control, IRIS (Thales terminals only) and airtime subscription, but no hardware charges.

At the end of the 36-month term, once the final payment is received by AST  through Blue Sky satellite Communications the title of goods for hardware will pass from AST to the customer.

At the end of the term, assuming all payments have been made in accordance with the agreement, there are no additional charges and you will receive ownership of the hardware. Title of goods for hardware does not pass from AST to the customer until the final payment is received by AST  through Blue Sky Satellite Communications at the end of the 36-month term.

The AST Optima Package has been specifically designed to offer the best value for money options of AST value added services, Iridium Certus hardware and airtime in one convenient monthly fee and this includes ASTs flagship INTEGRA Control Service. It is not possible to opt for one of the other INTEGRA Services instead.

The contract period cannot be extended.

Request for early termination will be considered on a case by case basis, please contact your local Account Manager. NOTE: the default position is all remaining charges for the remainder of the agreement become due.

For all sales/pre-sales questions please refer to your Account Manager.


For post-Sales support please contact ASTs 24/7/365 staffed Global Customer Services team. Contact the team via:
– Phone: +44 (0)1493 441 485
– Email: globalcustomersupport@theastgroup.com
– Live Chat: www.theastgroup.com/uk/support
– Skype: AST Customer Services
– Call free from your Iridium terminal via short code 4493